Discovery

  1. Improved interest-based targeting
  2. Remarketing to increase conversions

Booking

  1. Integrated with booking engines for real-time updation
  2. Contextual chat for faster and seamless sales
  3. Booking confirmation emails with upgrade options

Planning

  1. Itinerary suggestions for more curated stays
  2. Destination guides to highlight local attractions

Travel assistance

  1. Directions, location information & arrival updates
  2. Pre-check in via the guest’s mobile device

Arrivals

  1. 3-minute online check-in that’s contactless
  2. 24/7 assistance from the multilingual chatbot
  3. Instant access to hotel and local information

Access

  1. Digital profile that only the guest can activate and use.
  2. Unique digital keys on the guest’s mobile for secure room access

Room controls

  1. Single, user-friendly interface for all room controls
  2. AC, lighting and curtains can be adjusted as per guest preferences
  3. Door cameras and locks can be activated via the guest’s mobile

Room service

  1. In-room dining with customizable menus and add-ons
  2. Options to schedule and modify housekeeping requests
  3. Multilingual chatbot for 24/7 assistance

Restaurants & Spas

  1. Easy-to-browse digital menus with rich media content
  2. Options to book and modify reservations and appointments

Entertainment

  1. High-definition streaming from the guest’s OTT accounts
  2. Live programming and on-demand TV

Shopping

  1. Curated catalogs for personalized shopping
  2. Purchases can be automatically billed to the room

Communication

  1. Guests can chat with the service team on the app
  2. Content can be broadcast on TVs for group events

Engagement

  1. Push notifications announce events and share updates
  2. Personalized offers can be suggested during chatbot interactions
  3. Single-point interface for all guest communication

Departure

  1. Bill previews prior to check-out
  2. Pre-orchestrated online check-outs for smoother departures
  3. Online payment options for added convenience

Feedback

  1. Reminders to share feedback after departure

Loyalty

  1. Points for purchases made via the app are automatically credited

Reviews

  1. Requests to review the stay on websites and social media

Products

Hudini GX

The guest experience app that elevates hotel stays

Staff Connect​

The AI-powered assistive tool that boosts operations

Hudini Elevate

The software system that synchronizes all the others

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