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Boost customization and commerce
with the guest experience platform
that personalizes every stay.

Book a Demo

53%

Improve guest feedback by ​

Guests love the personalized experiences, prompt service and added convenience.

40% ​

Create 40% more revenue opportunities​

Sales soar with more engagement and promotions designed around guests’ preferences.

45%​

Boost response times by 45%​

AI-powered, multilingual guest communication tools offer faster turnarounds and resolutions. ​

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Connect with guests wherever they are

HudiniGX is an interactive, guest-facing platform that's available on several devices, enabling hotels to extend services and revenue generation strategies across a wider network of channels.

Mobile App

The downloadable app helps guests control and customize every aspect of their stay through their mobile phones or tablets. It’s the most seamless guest experience platform ever!

Web App

It’s got all the plus points of a mobile app, minus the downloads. Guests can connect to the web version of the app using any browser and streamline their stay.

Kiosk

Say goodbye to the front desk with self-service kiosks. Guests can now check-in and generate their room keys, or check-out and leave feedback, within minutes.

Chat

Guests can interact with hotels via social media and instant messaging apps, while hotels can send guests bespoke offers, payment links and feedback reminders.

IPTV

The in-room TV is now more than just a TV. It’s also an interface through which guests place room service orders, watch content from their personal streaming accounts, and more.

In-room tablet

Replace the umpteen menus and remote controls in guest rooms with a sleek, single-point interface for all hotel services and room controls.

Features

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Tailored recommendations meet faster, intuitive service. HudiniGX is designed around the guest, connecting touchpoints from check-in to check-out to make every stay exceptional.

Gives guest experiences the wow factor

Automates and improves the upselling process

HudiniGX uses predictive learning algorithms to understand guest behavior and preferences. With these insights, hotels can suggest more relevant offers at more touchpoints.

Personalizes recommendations
and offers

Using AI and data, the platform helps hotels anticipate their guests’ needs and curate everything from room upgrades and itinerary suggestions to add-ons for F&B orders.

HudiniGX automates repetitive yet essential tasks, improves workflows through connected dashboards and offers real-time updates, helping your team do what they do best.

Makes teamwork feel
like play

Streamlines operations
for better service delivery

HudiniGX is synced with the hotel’s management and back-office systems, making internal processes as seamless as guest-facing ones.

The hotel stay that’s designed by your guests

Check-ins that can be completed even before guests arrive. Room ambience that’s adjusted to the individual preferences. Curated F&B menus, and housekeeping that’s scheduled according to the guest’s convenience. HudiniGX doesn’t just put guests at the center of the hospitality experience, it puts them in charge of it.

Multifunctionality, powered by 100+ integrations

HudiniGX is the only guest engagement platform your hotel needs. By partnering with the top 100 companies in hospitality technology, we’ve augmented the platform with advanced APIs for every functionality including reservations, digital access, in-room services, and payments.

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Ready to boost guest experience and revenues?

Book a Demo

FAQs

HudiniGX is an interactive, AI-powered hospitality platform that’s designed to help hotels improve guest experience and revenues. It’s built using proprietary technology and features APIs from 100+ leading tech companies that drive hotel operations across the globe. Apart from making the guest’s stay more connected and convenient, HudiniGX also leverages AI and data to personalize suggestions that result in more curated stays for guests and higher revenues for hotels.  
HudiniGX is designed around the guest, acting as a digital concierge that anticipates  and fulfills their needs from the minute they book their stay. It enables online check-ins, acts as a digital door key, and helps guests personalize their room’s ambience. Guests can browse and order from in-room dining menus via the platform, and also customize their orders; they can schedule housekeeping at their convenience, seek assistance from the AI-powered multilingual chatbot, access hotel information and city guides, make payments and check-out. Finally, HudiniGX also requests feedback on the stay and credits points if the guest is a member of the hotel’s loyalty program.
HudiniGX is powered by data and we give it the utmost priority. Our aim is to enhance guest experience while ensuring that all data generated by guest-hotel interactions are kept secure and privacy is ensured. To this end, all of our solutions are SOC2, ISO, GDPR and PCI-compliant. Additionally, we do not store any guest information on our platform, and transfer all data to the hotel’s servers.
Absolutely! The web app version of HudiniGX can be accessed via a web browser and offers most of the functionalities of the mobile app.
No, you can pick and choose the channels that best suit your hotel’s requirements. Of course, you could go live with all the channels simultaneously as well. HudiniGX is a flexible solution that’s channel-agnostic, so that hotels can enhance guest experience no matter which mode they use.
Certainly. Our solutions use an API-first approach, so that Hudini experiential services and solutions can be deployed on your existing channels.
Yes. Hudini is one of the most comprehensive yet versatile platforms in the industry and the modules can be customized according to your hotel’s requirement. Please contact our team for more information.

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